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Delivery  
   

There is always room for those who can be relied upon to delivery the goods when they say they will.
-- Napoleon Hill

 
       
 

You can now easily and safely get a quote, place an order, purchase double glazed windows, doors and products and check the delivery schedule through our new online service. Any personal information given will be used only by us to process your order. Please ensure you specify the delivery address if different to your residential address.

We require a 40% deposit with a written signed order giving full details (sketches and all relevant dimensions in mm) of the double glazed items. Double Glazed Windows and Doors will not start the manufacture of your double glazed windows, until payment is received. If you require double glazed products urgently, please make the deposit payment promptly. We try to accommodate you as much as possible, however we will not be able to manufacture your order of double glazed windows and doors without the 40% deposit. Confirmation of your order will be forwarded to you once the 40% deposit is received. Alternatively, clients can order through our re-sellers at retail prices on their payment terms.

Our schedule of delivery for most double glazed windows and doors allows for us to take 3-6 weeks to manufacture utilizing mass production. The products are delivered without glass and handles, however, they already contain internal hardware pieces.

Glass normally arrives between 1-4 business days later. Double Glazed Windows and Doors glass supplier is a Sydney based company and is also flexible if delivery of glass is required later than this in order to avoid accidental breakage at construction site.

The remaining window and door hardware such as handles can be fitted during installation or after. The windows can also be adjusted for air and water tightness according to requirements.

If urgent double glazing items are identified, we can meet these demands earlier, however, our experience suggests that after the urgent items are delivered they may not be installed for a few weeks due to builder's change of priorities. Please note that ordering urgent items changes our production schedule and may create bottlenecks at our productions facility, thereby delaying the remaining items. Double Glazed Windows and Doors urge architects, customers and builders to refrain from requesting each item to be manufactured urgently, and only doing so with genuinely urgent items. Extraordinary architecturally specified windows and doors may also be manufactured separately from the rest of the order due to unusual or high precision requirements, please consult us so we can plan and manufacture the double glazed products on time.

In order to keep our costs and our prices low, we can operate a multi-drop delivery system and are not able to give a delivery time until all customers participating in the system are contacted. Delivery turnaround for Double Glazed Windows and Doors is typically 10 - 15 business days, however, you may contact our estimators or customer service for an update on your order.

We deliver the double glazed products to your kerbside. Please ensure that someone is available all day, on the day of delivery who is capable of assisting the driver in unloading and checking the goods when they arrive.

Please note that if the wrong address is specified or there is no-one authorised in attendance to take physical delivery of the windows and doors or glass, and a re-delivery is required, we may charge you a fee equal to the original delivery fee.

 
 
 
 
 
 
 
 
 
     
 

Delivery Areas

 

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   Read more on double glazed delivery areas

 
     
 

Delivery Schedule

 

Double Glazed Windows and Doors strive to deliver your order of double glazed pvc products in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location. Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our pvc window and door manufacturing facility.   Get the answers on your questions on double glazed delivery schedule on this page

 
     
 

Change your Schedule

 

Please note that delays by you of delivery of any order of double glazed windows and doors by more than 2 months will not be processed online, and you must speak to your sales representative to make a new arrangement. Please note that you may be required to pay a storage fee for lengthy and/or repeated delays. Failure to advise us of the changes in your availability at least 2 days before the delivery date, may make it difficult for us to make a timely change and if you are a part of multi point delivery, inconvenience other customers.   For more information double glazed change your schedule

 
     
 

Sizes and Dimentions

 

The total cost of delivery is directly related to the sizes and number of double glazing items in your order. If any of your double glazed windows or doors exceed a certain level in either height or width, we must use a bigger truck, which will raise the cost of delivery, even if you have only a single double glzing item. The first delivery level is 4m wide; the second delivery level is 6m wide. Of course, we always stack the items in a most efficient way to save space.   Extra information about double glazed sizes and dimentions can be found here

 
     
 

Handling and Storage

 

After the double glazed windows are delivered to your home or the construction site, ideally they should be installed as soon as possible, to minimise the risk of accidental damage. However, we understand that this may not be practical if there are other renovation or construction work being completed - in this case, it is best to store the double glazed window/ door frames and glass separately and in an area with limited access, so that the upvc window frames and insulated glass units experience the least movement possible.   For a detailed discussion on the subject of double glazed handling and storage click here

 
     
 

Safety

 

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   For a detailed discussion on the subject of double glazed safety click here

 
     
 

Double Glazed Windows and Doors

 
       
  0412 717 066  
  info@windowfactory.com.au  
 
 
     
 

Tilt & Turn Window

 

Every day we face tough new challenges and innovate according to our clients' needs and desires, leaving a lasting impression on everyone with our Double Glazed Windows. The most versatile and flexible window that retains its popularity through the changing trends in architecture and interior design is the Double Glazed Tilt & Turn window, which adapts to the users intention to ventilate, clean or insulate through unique hardware and security features. As well as the possibility of opening inwards or outwards, by turning the handle, clients will have the option to tilt the window inside slightly and ventilate or clean the window easily. And of course, for extraordinary performance in acoustic and thermal insulation for full control of the environment inside your home, you will be close it shut and lock it indefinitely for extra security.   More info on double glazed tilt & turn window

 
     
 

Composite Door

 

The Composite Door is gaining in popularity with great speed for clients wanting noise insulation, strength, durability and security. All our Composite Doors contain a solid interior, which is made with reinforced materials, allowing our clients to gain increased security over even a solid wooden door, and will no doubt keep the insurance provider pleased. Composite doors are extremely strong, so they don't buckle, dent or warp, because they are designed to look better and provide more security for a longer period, than wooden or glass alternatives, yet they are very price competitive. The surface contains a glass reinforced polymer material and will not fade or lose colour. Additional feature includes advanced properties that shield from the weather, to ensure you have value for money in a door that lasts for decades, not just a few years.   More info on double glazed composite door

 
     
 

Tilt & Slide Door

 

Our Double Glazed Doors are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our Double Glazed Tilt and Slide Doors can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being. Window Factory Tilt and Slide Doors are the most innovative and attractive deck/ garden or balcony doors available. Not only do they boast the tilt option of other popular styles, but the Tilt and Slide Doors were also designed to maintain our reputation for high performance.   Additional information on double glazed tilt & slide door can be found at this location

 
     
 

Fixed Window

 

Continuity, refinement and reflection of light will bring out the many benefits by the use of our Double Glazed Fixed Panels. They are cost efficient and offer the ultimum level of high performance in acoustic and noise insulation, since they are non-openable. Our approach deals with important aspects of architecture - the cultural and the natural environment. Combine together with other window and door types to allow the play of light and shadow in your home, or for breathtaking surrounding view, and improve the energy efficiency, sound insulation and comfort qualities in your home. Fixed panels have universal appeal and can be used in any style of home! They are environmentally friendly since they are recyclable and contribute to reduction in carbon emissions.   Examine all the facts on double glazed fixed window page

 
     
 

Casement Window

 

Casement windows are an excellent choice for consumers concerned with acoustic, thermal and safety performance. The difference is obvious at a glance - the frame and sash look sturdy and substantial when compared to ordinary aluminium and wooden windows. You can have a beautifull home, but if you install inexpensive windows, the strucure of the home can feel cheaply built.   For more information double glazed casement window

 
     
 

Stacker Window

 

Self sufficient and allowing for maximum natural ventilation, Double Glazed Stacker Windows slide and fold effortlessly demonstrating the refined taste of an intelligent consumer. Double Glazed Stacker Windows can create a vast amount of space along with an inviting contemporary character, and re-create a glass wall effect because they are not constrained to the same limitations of casement, awning and tilt & turn windows where the openings are restricted. The Double Glazed Stacker Window has two or more (upto six) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Windows, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Windows you need not worry about furniture placement or possible exterior obstacles. These windows feature ease of operation and maintenance, and a universally appealing design that will complement any modern home.   Read more on double glazed stacker window

 
     
 

French Door

 

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   Get the answers on your questions on double glazed french door on this page

 
     
 

Bifold Window

 

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   Greater detail on double glazed bifold window can be found here

 
     
 

Tilt & Turn Door

 

When design and utility are a priority, our cutting edge technology is sure to impress! For exceptional thermal and acoustic performance coupled with trouble free maintenance and ingenious design, this Door will exceed your expectations. The inward swinging Tilt and Turn Double Glazed Door, operates in the same way as the Tilt and Turn Double Glezed Window, and is built with the same care and precision that any window and door deserves. Special high quality hardware allow a single handle to operate all three functions: multiple security locking points for safety when locked, special hinges allowing the window to tilt inside for gentle air flow, and of course, the fully opening 'turn' function for maximum air flow and ventilation.   Continued on the double glazed tilt & turn door page

 
     
 

Stacker Door

 

The Double Glazed Stacker Door has two or more (upto 6) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Doors, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Doors you need not worry about furniture placement or possible exterior obstacles. These doors feature ease of operation and maintenance, a universally appealing design that will complement any modern home.   A complete guide for double glazed stacker door can be found here

 
     
 

High Quality Hardware

 

Hardware is an integral part of the window without which the window would not function, and would not open. Quality hardware is essential for smooth operation, especially if double glazing in involved, which can significantly add to the weight of the window or door and fracture any inferior hardware, rendering the window unsafe. After performing many repairs on windows supplied by our competitors, we decided to make our window hardware a point of difference. We sourced hardware among the worlds leading suppliers, for very specialized, high performance applications to ensure that our clients are not disappointed with any aspect of the window or door. Our accomplishment as leaders of innovative solutions for complicated or difficult projects, and our creative cooperation with window hardware suppliers, has created a upvc hardware combination of unsurpassed quality, tested to withstand min of 20,000 cycles and guarantees flawless operation for the users for many years.   Get the answers on your questions on double glazed high quality hardware on this page

 
     
 

Colours

 

We appreciate the need to live in harmony with one's surroundings, both architecturally and environmentally, that is why our extensive range of colour combinations attracts many professionals seeking the combination of an eclectic colour range with a cutting edge technology. Our double glazed window and door colour profiles can be manufactured so that the profile beneath the veneer is not white, but has been made to match the veneer colour. The advantage of this method is, that in the event of an accidental damage to the surface, white fragments will not be visible and the double glazed window or door retains its original aesthetic appearance. Read more on double glazed colours.   A complete guide for double glazed colours can be found here

 
     
 

Stress Free Installation

 

Your satisfaction is of paramount importance to us and we do all we can to ensure a trouble free installation and operation for many years to come. It is easy for us because we are supremely confident that our windows and doors will withstand the test of time even in a harsh environment because we use materials of unsurpassed quality. Knowledge, experience and ingenuity identify our technicians who are experts in their field. We constantly serve customers whose problems were rejected by our competitors due to being 'too hard' or 'impossible'! Whether it is a new construction or a renovation, you can expect the windows and doors to be designed, manufactured and installed in a timely, efficient and clean manner.   Extra information about double glazed stress free installation can be found here

 
     
 

PrestigeD T84

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   A complete guide for double glazed prestiged t84 can be found here

 
     
 

Test Reports

 

Purchasing upvc double glazing is not simply a cosmetic improvement, it is about technical advancement, high performance, safety and security, so by having various of our vinyl double glazed products tested in a laboratory to Australian Standards and the building regulations, ensures your double glazed windows comply with the minimum expected from any manufacturer in Australia. In fact, the double glazed window products that were tested have been found to outperform the minimum levels, and sometimes even exceed these levels several times over. Supplementary advice on double glazed test reports.   Extra information about double glazed test reports can be found here

 
     
 

Tinted Glass

 

Ordinary tinted glass is popular because it reduces heat gain and carbon emmissions, although it also marginally reduces visible light transmission. High Performance or Low-e tinted glass or spectrally selective tinted glass reduces solar heat gain to below that of ordinary bronze/ gray tint but has a visible transmittance closer to clear glass. The tint has little effect on the U-factor but reduces solar gain considerably, which can reduce the need for air conditioning in the summer. Tinted glass is useful in controlling glare - especially for those windows facing east or north east. Return the sunlight not glare into your home.   More info on double glazed tinted glass

 
     
 

Supplementary

 

Rehau double glazed window and door systems are enhanced by a large range of ancillary profiles including sills, and angled head drips, square baypoles and couplers as well as frame extensions, ensuring a fully compatible and integrated solution and an easier fit for any double glazing applications. The features built into the double glazed window and door profiles will not only guarantee many years of high performance, but each system has been engineered to ensure maximum efficiency, thus providing you with considerable energy savings and a total peace of mind.   To obtain additional information on double glazed supplementary

 
     
 

Waterproof

 

uPVC Double Glazed Windows and Doors are constructed with the highest precision to keep out water during the rain, storms and even cyclones and have been used many times in marine applications, where their quality is heavily tested. They are far more waterproof than other types of windows as they don't absorb moisture. They will not leak a common complaint of many owners of aluminium sliding windows nor will they be damaged by water and rot a potential problem with wooden windows.   Extra information about double glazed waterproof can be found here

 
     
 

Clading

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   For supplementary material on double glazed clading click here

 
     
 

IGUnit Glass

 

or Double Glazing is described as two or more lites of glass spaced apart and hermetically sealed to form a single glazed unit with an air gap between each lite. As the name suggests, the most important function of and IGU is to improve the thermal performance of glass when used in architectural applications. It is common to find two panel of glass and they are therefore also referred to as double glazing units. Triple glazing units are rare but serve their owners well in very cold climates. Insulated glazing may be framed in a sash or frame. IGU made of glass is called insulated glass.   Greater detail on double glazed igunit glass can be found here

 
     
 

Double Brick

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   Continued on the double glazed double brick page

 
     
 

Replacement

 

Installation of replacement double glazed windows and doors or for new constructions includes removal but not disposal of existing windows, and includes glazing, which involves fitting glass into the frame.
If you hired a builder to manage the installation, but they are unfamiliar with upvc, we provide consulting services to ensure the windows installation is trouble free.   For supplementary material on double glazed replacement click here

 
       
 

Double Glazed Windows and Doors

 
  0412 717 066  
  info@windowfactory.com.au