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Delivery  
   

There is always room for those who can be relied upon to delivery the goods when they say they will.
-- Napoleon Hill

 
       
 

You can now easily and safely get a quote, place an order, purchase double glazed windows, doors and products and check the delivery schedule through our new online service. Any personal information given will be used only by us to process your order. Please ensure you specify the delivery address if different to your residential address.

We require a 40% deposit with a written signed order giving full details (sketches and all relevant dimensions in mm) of the double glazed items. Double Glazed Windows and Doors will not start the manufacture of your double glazed windows, until payment is received. If you require double glazed products urgently, please make the deposit payment promptly. We try to accommodate you as much as possible, however we will not be able to manufacture your order of double glazed windows and doors without the 40% deposit. Confirmation of your order will be forwarded to you once the 40% deposit is received. Alternatively, clients can order through our re-sellers at retail prices on their payment terms.

Our schedule of delivery for most double glazed windows and doors allows for us to take 3-6 weeks to manufacture utilizing mass production. The products are delivered without glass and handles, however, they already contain internal hardware pieces.

Glass normally arrives between 1-4 business days later. Double Glazed Windows and Doors glass supplier is a Sydney based company and is also flexible if delivery of glass is required later than this in order to avoid accidental breakage at construction site.

The remaining window and door hardware such as handles can be fitted during installation or after. The windows can also be adjusted for air and water tightness according to requirements.

If urgent double glazing items are identified, we can meet these demands earlier, however, our experience suggests that after the urgent items are delivered they may not be installed for a few weeks due to builder's change of priorities. Please note that ordering urgent items changes our production schedule and may create bottlenecks at our productions facility, thereby delaying the remaining items. Double Glazed Windows and Doors urge architects, customers and builders to refrain from requesting each item to be manufactured urgently, and only doing so with genuinely urgent items. Extraordinary architecturally specified windows and doors may also be manufactured separately from the rest of the order due to unusual or high precision requirements, please consult us so we can plan and manufacture the double glazed products on time.

In order to keep our costs and our prices low, we can operate a multi-drop delivery system and are not able to give a delivery time until all customers participating in the system are contacted. Delivery turnaround for Double Glazed Windows and Doors is typically 10 - 15 business days, however, you may contact our estimators or customer service for an update on your order.

We deliver the double glazed products to your kerbside. Please ensure that someone is available all day, on the day of delivery who is capable of assisting the driver in unloading and checking the goods when they arrive.

Please note that if the wrong address is specified or there is no-one authorised in attendance to take physical delivery of the windows and doors or glass, and a re-delivery is required, we may charge you a fee equal to the original delivery fee.

 
 
 
 
 
 
 
 
 
     
 

Delivery Areas

 

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   Supplementary advice on double glazed delivery areas

 
     
 

Delivery Schedule

 

Double Glazed Windows and Doors strive to deliver your order of double glazed pvc products in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location. Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our pvc window and door manufacturing facility.   Continued on the double glazed delivery schedule page

 
     
 

Change your Schedule

 

Please note that delays by you of delivery of any order of double glazed windows and doors by more than 2 months will not be processed online, and you must speak to your sales representative to make a new arrangement. Please note that you may be required to pay a storage fee for lengthy and/or repeated delays. Failure to advise us of the changes in your availability at least 2 days before the delivery date, may make it difficult for us to make a timely change and if you are a part of multi point delivery, inconvenience other customers.   Additional information on double glazed change your schedule can be found at this location

 
     
 

Sizes and Dimentions

 

The total cost of delivery is directly related to the sizes and number of double glazing items in your order. If any of your double glazed windows or doors exceed a certain level in either height or width, we must use a bigger truck, which will raise the cost of delivery, even if you have only a single double glzing item. The first delivery level is 4m wide; the second delivery level is 6m wide. Of course, we always stack the items in a most efficient way to save space.   Read more on double glazed sizes and dimentions

 
     
 

Handling and Storage

 

After the double glazed windows are delivered to your home or the construction site, ideally they should be installed as soon as possible, to minimise the risk of accidental damage. However, we understand that this may not be practical if there are other renovation or construction work being completed - in this case, it is best to store the double glazed window/ door frames and glass separately and in an area with limited access, so that the upvc window frames and insulated glass units experience the least movement possible.   For supplementary material on double glazed handling and storage click here

 
     
 

Safety

 

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   Get all the facts on double glazed safety

 
     
 

Double Glazed Windows and Doors

 
       
  0412 717 066  
  info@windowfactory.com.au  
 
 
     
 

Stacker Door

 

The Double Glazed Stacker Door has two or more (upto 6) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Doors, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Doors you need not worry about furniture placement or possible exterior obstacles. These doors feature ease of operation and maintenance, a universally appealing design that will complement any modern home.   For a detailed discussion on the subject of double glazed stacker door click here

 
     
 

Bifold Window

 

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   Supplementary advice on double glazed bifold window

 
     
 

Side Hinged Window

 

A meticulously controlled work process allows increased speed and economies of scale advantage in production and assembly. The design elements in the classic Side Hinged Double Glazed windows are sometimes subdued, but fundamentally enriching - aesthetically and through improved comfort. The classic design allows to emerge important elements such as a strong sense of mass, structural legibility and strength with clear proportional relationships between solid and void. Side Hinged windows are similar to Casement windows, but open out and provide the highest possible acoustic and thermal insulation. Side Hinged windows are uncomplicated and cost-efficient, and when combined with our double glazed units, and offer exceptional improvements in performance when compared against ordinary aluminium or wooden windows. With architect's help, the Side Hinged Double Glazed windows will no doubt encourage inhabitants or users to gain architectural delight from their serendipitous journeys throughout the home.   Get the answers on your questions on double glazed side hinged window on this page

 
     
 

Composite Door

 

The Composite Door is gaining in popularity with great speed for clients wanting noise insulation, strength, durability and security. All our Composite Doors contain a solid interior, which is made with reinforced materials, allowing our clients to gain increased security over even a solid wooden door, and will no doubt keep the insurance provider pleased. Composite doors are extremely strong, so they don't buckle, dent or warp, because they are designed to look better and provide more security for a longer period, than wooden or glass alternatives, yet they are very price competitive. The surface contains a glass reinforced polymer material and will not fade or lose colour. Additional feature includes advanced properties that shield from the weather, to ensure you have value for money in a door that lasts for decades, not just a few years.   Supplementary advice on double glazed composite door

 
     
 

Tilt & Turn Door

 

When design and utility are a priority, our cutting edge technology is sure to impress! For exceptional thermal and acoustic performance coupled with trouble free maintenance and ingenious design, this Door will exceed your expectations. The inward swinging Tilt and Turn Double Glazed Door, operates in the same way as the Tilt and Turn Double Glezed Window, and is built with the same care and precision that any window and door deserves. Special high quality hardware allow a single handle to operate all three functions: multiple security locking points for safety when locked, special hinges allowing the window to tilt inside for gentle air flow, and of course, the fully opening 'turn' function for maximum air flow and ventilation.   Get the answers on your questions on double glazed tilt & turn door on this page

 
     
 

Shape Window

 

All of your senses work to appreciate a building and its components and this involves time and space: thermal and acoustic and tactile sensations, as well as memories and associations. Uniquely designed windows can even bring about a whole repertoire of past experiences and future hopes, based on your emotions and tastes. Through compellingly perceptive rethinking of the configurations of members, joints and welding processes, we are able to manufacture almost any shape and size, only limited by your imagination! Ultimately, shape windows are a symbol of your creativity and individuality.   Greater detail on double glazed shape window can be found here

 
     
 

French Door

 

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   For supplementary material on double glazed french door click here

 
     
 

Bay Window

 

Nothing can maximise cross ventilation without crating a draft like Bay Windows. They are more than just a period feature - when strategically placed they can replace air conditioning and provide a lovely feature for your home. They also make the room feel more spacious and appear larger, so they have been known to increase the value of a property. Typically, the bay windows are very large, even covering almost the entire distance from floor to ceiling. The effect of prolific natural light and stunning outdoor views from any angle in the room can be filtered or softened with window treatments.   Continued on the double glazed bay window page

 
     
 

Casement Window

 

Casement windows are an excellent choice for consumers concerned with acoustic, thermal and safety performance. The difference is obvious at a glance - the frame and sash look sturdy and substantial when compared to ordinary aluminium and wooden windows. You can have a beautifull home, but if you install inexpensive windows, the strucure of the home can feel cheaply built.   Greater detail on double glazed casement window can be found here

 
     
 

Tilt & Slide Door

 

Our Double Glazed Doors are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our Double Glazed Tilt and Slide Doors can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being. Window Factory Tilt and Slide Doors are the most innovative and attractive deck/ garden or balcony doors available. Not only do they boast the tilt option of other popular styles, but the Tilt and Slide Doors were also designed to maintain our reputation for high performance.   Greater detail on double glazed tilt & slide door can be found here

 
     
 

Value for Money

 

Double Glazed Windows and Doors are a lasting source of value for your home through sustainable energy savings and ease of use, as well as adding a timeless elegance that will improve appearance and resale value of your home. Thin or slender window and door frames can make even a well built home seem cheaply built, whereas sturdy and substantial window and door frames will highlight the quality finishes and reinforce the unassailability of your home. Our Double Glazed Windows and Doors are very price competitive, and although they are more expensive than standard aluminium sliding windows they will work for you and pay for themselves over the years in energy savings, cheaper maintenance, improved comfort and higher resale value of your home. With the savings in energy costs, we estimate that the Double Glazed Windows and Doors can pay for themselves in 7 years.   Get the answers on your questions on double glazed value for money on this page

 
     
 

Clading

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   Extra information about double glazed clading can be found here

 
     
 

Low Maintenace

 

Upvc is the ideal frame material due to its inherent qualities of resistance to corrosion, fire, water, and sunlight. Apart from the most obvious applications in coastal areas where salt destroys the appearance and function of aluminium windows, while wooden windows must be specially treated with chemicals or paint, upvc frames have also been used in commercial and industrial applications and in areas of high pollution or for high impact winds. In addition, the upvc composition includes ultra-violet components, which reflect the sunlight and resist damage. The profile will not warp because it contains aluminium or steel reinforcement and wont need to be repainted, chemically treated, polished or cleaned. However, cleaning may be required for glass, intermittently, as desired, which will be necessary regardless of the frame material used. Our upvc Double Glazed Windows and Doors are ideal for the get and forget consumer! The low maintenance factor of upvc windows and doors exceeds that of any other frame material, saves your time and energy for the important things in life!   Continued on the double glazed low maintenace page

 
     
 

Warranty

 

Double Glazed Windows and Doors recognizes every purchase is a significant investment in your home, and we do everything to ensure the double glazed windows and doors you purchase pay for themselves long after you are so comfortable you forget they are there. Double glazed windows and doors will not require replacement for many years and to guarantee superior performance we use only high quality profile, double glazed units and hardware. Our relationship with clients doesn't end when the job is complete, Double Glazed Windows and Doors are available to you for any help. Additional information on double glazed warranty can be found at this location.   Additional information on double glazed warranty can be found at this location

 
     
 

PrestigeW T58

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   A complete guide for double glazed prestigew t58 can be found here

 
     
 

Secondary

 

Installation of Secondary Double Glazed Windows and Doors involves installing the new Double Glazed Window behind the original window frame, which is retained, so the secondary window becomes adjacent to the existing window.
Installations of Secondary Double Glazed Windows usually take less time than replacement double glazed windows depending on window size, shape and glazing and without the inconvenience that can occur during window replacement such as delays on site because of architrave removal/replacement, other site works such as painting etc.   To obtain additional information on double glazed secondary

 
     
 

BASIX Compliance

 

With greater concerns about the environmentally detrimental methods and materials of traditional building practices, the government introduced special measures to minimise the long term impact on the environment. By using our products in your home, you will improve the rating of your home, because double glazing rates higher than single glazing in analysis and pvc rates higher than aluminium in terms of thermal performance. In addtion, consider strategic placement of windows and doors to maximise natural light but limit the exposure to midday summer sun, by utilising shade from nearby trees, other buidings, orientation, area and other factors.   A complete guide for double glazed basix compliance can be found here

 
     
 

Low E Glass

 

Low-e glass brings out the best that technology has to offer for improving your views and comfort! A cool, metal oxide coating is applied to clear or tinted glass, so that the appearance and performance are the same regardless of glass thickness. Low-e glass is recommended by many energy efficiency experts as a result of high performance combined with aesthetics. Low-E glass typically cost about 15% more than ordinary glass, but they reduce energy use by as much as 30-50%, by using most of the heat gain in winter but keep the harmful UV rays out during the summer, and when used in insulated glass units - can have even better benefits.
For hot climates, low-E coating should be applied to the outside pane of glass. If the windows are designed to provide heat energy in the winter and keep heat inside the house typical of cold climates, the Low-E coating will maximise benefit by being on the inside pane of glass.   Extra information about double glazed low e glass can be found here

 
     
 

Double Brick

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   Extra information about double glazed double brick can be found here

 
     
 

Euroslide Staker

 

The all-round customer-friendly double glazed products offer an enhanced appearance as well as superior fabrication ease and performance. Together, the advanced form and function of sliding window system ensure lasting high quality, simple installation and satisfied customers. The Rehau Euroslide Design can be used to make a wide variety of upvc sliding double glazed windows and doors. Three main categories of pvcu window and door design can be fabricated.   Additional information on double glazed euroslide staker can be found at this location

 
     
 

IGUnit Glass

 

or Double Glazing is described as two or more lites of glass spaced apart and hermetically sealed to form a single glazed unit with an air gap between each lite. As the name suggests, the most important function of and IGU is to improve the thermal performance of glass when used in architectural applications. It is common to find two panel of glass and they are therefore also referred to as double glazing units. Triple glazing units are rare but serve their owners well in very cold climates. Insulated glazing may be framed in a sash or frame. IGU made of glass is called insulated glass.   For a detailed discussion on the subject of double glazed igunit glass click here

 
     
 

Glass Warranty

 

Irrespective of the type of glass you choose for your windows and doors, you will be reassured of high quality through our warranty committment to you. All the glass we use in our windows and doors comply with Australian standards. We will repair or replace the insulated glass unit found to be defective within the applicable period and in accordance with the purchase contract.   Read more on double glazed glass warranty

 
     
 

Profile Systems

 

First impressions count and every effort has been taken to achieve the correct balance between form and functionality - visual appeal and practicality. From the strategic positioning of hardware, unrivalled surface finishing quality to the colour options - the Rehau Prestige Design leads the market in double glazed windows and door systems. Rehau is a German plastics manufacturer with world class facilities and unlimited polymer solutions. Get all the facts on double glazed profile systems.   Continued on the double glazed profile systems page

 
       
 

Double Glazed Windows and Doors

 
  0412 717 066  
  info@windowfactory.com.au