Sound Windows and Doors Delivery Schedule

Home Products Glass Benefits Testimonials FAQ Order Installation Technical Delivery Employment Contact
 
       
 
Delivery Schedule  
   

There is always room for those who can be relied upon to delivery the goods when they say they will.
-- Napoleon Hill

 
       
 

We strive to deliver in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location.

It is possible to deliver in stages, at request of the client/ builder/ project manager/ architect but note that each delivery will incur a fee. Also, although we are happy to accommodate urgent orders, please note that prioritising an item in an order can change our production plan and create bottlenecks, which can delay the rest of the window and door items. Instead we encourage clients, builders, architect, project managers to consult us in the planning stage to manage, control and ultimately minimise the impact of potential problems eliminating the need for urgent double glazed windows and doors items that can needlessly increase cost (directly through additional delivery charge/s and indirectly as opportunity cost of delays)

A multi-drop off option is available on request for those customers with fewer number of double glazed windows and doors, who are prepared to share the delivery truck to save money. In the case of a multi point drop-off, customers are at the mercy of each other's availability, so in the event of a cancellation by one or more customers, remaining customers may be delayed. We go to a considerable effort to accommodate everyone's first preference and use optimal allocation and minimisation of wait time approach to the delivery schedule, but occasionally cancellations or changes by clients or factors outside our control (floods, cyclones, bushfires, strikes, power failure etc) can cause delays. Even though we have a contingency plan, clients should be prepared for changes.

Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our facility.

We deliver at kerbside; accordingly, let us know if you suspect there will be access problems so that there are no delays to the delivery. If there are gates and security, don't forget to supply us with appropriate clearance or advise the security. In the event there is no access and/or there is no authorised person to take possession of the goods, we reserve the right to withdraw from delivery, and a new delivery (at a fee) will be arranged.

To make delivery process for your double glazed windows and doors smooth and trouble free for everyone, please help us by arranging temporary parking at kerbside, in a driveway or elsewhere near the site, and advising of maximum height restrictions if there are overhead wires, cables or a bridge.

Changes to your order, even if it does not change the number of double glazed window and door items can also change the delivery date, because if the size & style change substantially, a bigger truck may be required to deliver your double glazed window products.

 
 
 
 
 
 
 
 
 
     
 

Delivery Areas

 

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   To obtain additional information on double glazed delivery areas

 
     
 

Change your Schedule

 

Please note that delays by you of delivery of any order of double glazed windows and doors by more than 2 months will not be processed online, and you must speak to your sales representative to make a new arrangement. Please note that you may be required to pay a storage fee for lengthy and/or repeated delays. Failure to advise us of the changes in your availability at least 2 days before the delivery date, may make it difficult for us to make a timely change and if you are a part of multi point delivery, inconvenience other customers.   Supplementary advice on double glazed change your schedule

 
     
 

Sizes and Dimentions

 

The total cost of delivery is directly related to the sizes and number of double glazing items in your order. If any of your double glazed windows or doors exceed a certain level in either height or width, we must use a bigger truck, which will raise the cost of delivery, even if you have only a single double glzing item. The first delivery level is 4m wide; the second delivery level is 6m wide. Of course, we always stack the items in a most efficient way to save space.   More info on double glazed sizes and dimentions

 
     
 

Handling and Storage

 

After the double glazed windows are delivered to your home or the construction site, ideally they should be installed as soon as possible, to minimise the risk of accidental damage. However, we understand that this may not be practical if there are other renovation or construction work being completed - in this case, it is best to store the double glazed window/ door frames and glass separately and in an area with limited access, so that the upvc window frames and insulated glass units experience the least movement possible.   For more information double glazed handling and storage

 
     
 

Safety

 

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   Examine all the facts on double glazed safety page

 
     
 

Double Glazed Windows and Doors

 
       
  0412 717 066  
  info@windowfactory.com.au  
 
 
     
 

French Door

 

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   Continued on the double glazed french door page

 
     
 

Tilt & Turn Door

 

When design and utility are a priority, our cutting edge technology is sure to impress! For exceptional thermal and acoustic performance coupled with trouble free maintenance and ingenious design, this Door will exceed your expectations. The inward swinging Tilt and Turn Double Glazed Door, operates in the same way as the Tilt and Turn Double Glezed Window, and is built with the same care and precision that any window and door deserves. Special high quality hardware allow a single handle to operate all three functions: multiple security locking points for safety when locked, special hinges allowing the window to tilt inside for gentle air flow, and of course, the fully opening 'turn' function for maximum air flow and ventilation.   Get all the facts on double glazed tilt & turn door

 
     
 

Bay Window

 

Nothing can maximise cross ventilation without crating a draft like Bay Windows. They are more than just a period feature - when strategically placed they can replace air conditioning and provide a lovely feature for your home. They also make the room feel more spacious and appear larger, so they have been known to increase the value of a property. Typically, the bay windows are very large, even covering almost the entire distance from floor to ceiling. The effect of prolific natural light and stunning outdoor views from any angle in the room can be filtered or softened with window treatments.   For supplementary material on double glazed bay window click here

 
     
 

Tilt & Turn Window

 

Every day we face tough new challenges and innovate according to our clients' needs and desires, leaving a lasting impression on everyone with our Double Glazed Windows. The most versatile and flexible window that retains its popularity through the changing trends in architecture and interior design is the Double Glazed Tilt & Turn window, which adapts to the users intention to ventilate, clean or insulate through unique hardware and security features. As well as the possibility of opening inwards or outwards, by turning the handle, clients will have the option to tilt the window inside slightly and ventilate or clean the window easily. And of course, for extraordinary performance in acoustic and thermal insulation for full control of the environment inside your home, you will be close it shut and lock it indefinitely for extra security.   Examine all the facts on double glazed tilt & turn window page

 
     
 

Stacker Door

 

The Double Glazed Stacker Door has two or more (upto 6) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Doors, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Doors you need not worry about furniture placement or possible exterior obstacles. These doors feature ease of operation and maintenance, a universally appealing design that will complement any modern home.   Greater detail on double glazed stacker door can be found here

 
     
 

Composite Door

 

The Composite Door is gaining in popularity with great speed for clients wanting noise insulation, strength, durability and security. All our Composite Doors contain a solid interior, which is made with reinforced materials, allowing our clients to gain increased security over even a solid wooden door, and will no doubt keep the insurance provider pleased. Composite doors are extremely strong, so they don't buckle, dent or warp, because they are designed to look better and provide more security for a longer period, than wooden or glass alternatives, yet they are very price competitive. The surface contains a glass reinforced polymer material and will not fade or lose colour. Additional feature includes advanced properties that shield from the weather, to ensure you have value for money in a door that lasts for decades, not just a few years.   Get the answers on your questions on double glazed composite door on this page

 
     
 

Side Hinged Window

 

A meticulously controlled work process allows increased speed and economies of scale advantage in production and assembly. The design elements in the classic Side Hinged Double Glazed windows are sometimes subdued, but fundamentally enriching - aesthetically and through improved comfort. The classic design allows to emerge important elements such as a strong sense of mass, structural legibility and strength with clear proportional relationships between solid and void. Side Hinged windows are similar to Casement windows, but open out and provide the highest possible acoustic and thermal insulation. Side Hinged windows are uncomplicated and cost-efficient, and when combined with our double glazed units, and offer exceptional improvements in performance when compared against ordinary aluminium or wooden windows. With architect's help, the Side Hinged Double Glazed windows will no doubt encourage inhabitants or users to gain architectural delight from their serendipitous journeys throughout the home.   Get all the facts on double glazed side hinged window

 
     
 

Bifold Window

 

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   More info on double glazed bifold window

 
     
 

Bifold Door

 

Embrace the beauty and sophistication of our Bifold Double Glazed Door carefully crafted with uncompromising expertise and unsurpassed quality The Double Glazed Doors are the ideal choice for the aspiring or an expert entertainer, offering an awe inspiring effect of an unobstructed opening onto a pool deck, garden, private beach, bushland or conservatory. The superior performance features are maintained in this style, offering acoustic insulation of upto 40 dB, with excellent energy efficiency rating measured by a u-value of 1.8, all while being corrosion resistant and environmentally friendly.   To obtain additional information on double glazed bifold door

 
     
 

Shape Window

 

All of your senses work to appreciate a building and its components and this involves time and space: thermal and acoustic and tactile sensations, as well as memories and associations. Uniquely designed windows can even bring about a whole repertoire of past experiences and future hopes, based on your emotions and tastes. Through compellingly perceptive rethinking of the configurations of members, joints and welding processes, we are able to manufacture almost any shape and size, only limited by your imagination! Ultimately, shape windows are a symbol of your creativity and individuality.   Get all the facts on double glazed shape window

 
     
 

Warranty

 

Double Glazed Windows and Doors recognizes every purchase is a significant investment in your home, and we do everything to ensure the double glazed windows and doors you purchase pay for themselves long after you are so comfortable you forget they are there. Double glazed windows and doors will not require replacement for many years and to guarantee superior performance we use only high quality profile, double glazed units and hardware. Our relationship with clients doesn't end when the job is complete, Double Glazed Windows and Doors are available to you for any help. Additional information on double glazed warranty can be found at this location.   For more information double glazed warranty

 
     
 

Sealing

 

Many people have the impression that all silicone gels on the market are the same, but we have found that their properties and, therefore, suitability varies dramatically. Generally, the descriptions of silicone offer little information as to the correct grade and type for a given application, and because of performance variability, there is no one type of silicone sealant that should be used for everything. Using the incorrect silicone or improper use may cause joint failure, contamination of surfaces because of poor application, excessive movement in the sealed joint.   Read more on double glazed sealing

 
     
 

Versatility

 

Elegant and attractive, yet practical, durable and energy efficient, we use German systems which offer quality and style that is simply superior. As the leading European manufacturers of uPVC window and door systems, out German suppliers enjoy an enviable reputation for quality and design. With decades of extensive experience in producing the highest quality windows and doors, you can rely on us to deliver exceptional performance windows and doors with a value for money that our competitors find difficult to challenge.   For supplementary material on double glazed versatility click here

 
     
 

High Quality Hardware

 

Hardware is an integral part of the window without which the window would not function, and would not open. Quality hardware is essential for smooth operation, especially if double glazing in involved, which can significantly add to the weight of the window or door and fracture any inferior hardware, rendering the window unsafe. After performing many repairs on windows supplied by our competitors, we decided to make our window hardware a point of difference. We sourced hardware among the worlds leading suppliers, for very specialized, high performance applications to ensure that our clients are not disappointed with any aspect of the window or door. Our accomplishment as leaders of innovative solutions for complicated or difficult projects, and our creative cooperation with window hardware suppliers, has created a upvc hardware combination of unsurpassed quality, tested to withstand min of 20,000 cycles and guarantees flawless operation for the users for many years.   To obtain additional information on double glazed high quality hardware

 
     
 

PrestigeD T84

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Extra information about double glazed prestiged t84 can be found here

 
     
 

Toughened Glass

 

Also known as tempered glass, it is a type of safety glass that has increased strength and will usually shatter in small, square pieces when broken. It is used when strength, thermal resistance and safety are important considerations. At home you are likely to find toughened glass in the shower and sliding glass patio doors. For commercial structures, it is used in unframed assemblies such as frameless doors, structurally loaded applications and where there is a danger of human impact. Toughened glass is typically four to six times the strength of annealed glass.   To obtain additional information on double glazed toughened glass

 
     
 

Colours

 

We appreciate the need to live in harmony with one's surroundings, both architecturally and environmentally, that is why our extensive range of colour combinations attracts many professionals seeking the combination of an eclectic colour range with a cutting edge technology. Our double glazed window and door colour profiles can be manufactured so that the profile beneath the veneer is not white, but has been made to match the veneer colour. The advantage of this method is, that in the event of an accidental damage to the surface, white fragments will not be visible and the double glazed window or door retains its original aesthetic appearance. Read more on double glazed colours.   A complete guide for double glazed colours can be found here

 
     
 

Measuring Your Window

 

The most important part of the installation procedure for double glazed windows and doors, comes before you even order your windows. It is critical that you measure your old window opening properly and accurately. Pvc double glazed windows and doors are custom-built and can't be returned if the size ordered was inaccurate. This is why for all replacement windows and doors and some new constructions, our trained technicians will take their own measurements before manufacture. All of our double glazed windows and doors are manufactured to a high accuracy, so ideally you should get the closest fit possible.   Get all the facts on double glazed measuring your window

 
     
 

Euroslide Window

 

The all-round customer-friendly double glazed products offer an enhanced appearance as well as superior fabrication ease and performance. Together, the advanced form and function of sliding window system ensure lasting high quality, simple installation and satisfied customers. The Rehau Euroslide Design can be used to make a wide variety of upvc sliding double glazed windows and doors. Three main categories of pvcu window and door design can be fabricated.   Extra information about double glazed euroslide window can be found here

 
     
 

Tinted Glass

 

Ordinary tinted glass is popular because it reduces heat gain and carbon emmissions, although it also marginally reduces visible light transmission. High Performance or Low-e tinted glass or spectrally selective tinted glass reduces solar heat gain to below that of ordinary bronze/ gray tint but has a visible transmittance closer to clear glass. The tint has little effect on the U-factor but reduces solar gain considerably, which can reduce the need for air conditioning in the summer. Tinted glass is useful in controlling glare - especially for those windows facing east or north east. Return the sunlight not glare into your home.   For more information double glazed tinted glass

 
     
 

IGUnit Glass

 

or Double Glazing is described as two or more lites of glass spaced apart and hermetically sealed to form a single glazed unit with an air gap between each lite. As the name suggests, the most important function of and IGU is to improve the thermal performance of glass when used in architectural applications. It is common to find two panel of glass and they are therefore also referred to as double glazing units. Triple glazing units are rare but serve their owners well in very cold climates. Insulated glazing may be framed in a sash or frame. IGU made of glass is called insulated glass.   Get the answers on your questions on double glazed igunit glass on this page

 
       
 

Double Glazed Windows and Doors

 
  0412 717 066  
  info@windowfactory.com.au