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Delivery  
   

There is always room for those who can be relied upon to delivery the goods when they say they will.
-- Napoleon Hill

 
       
 

You can now easily and safely get a quote, place an order, purchase double glazed windows, doors and products and check the delivery schedule through our new online service. Any personal information given will be used only by us to process your order. Please ensure you specify the delivery address if different to your residential address.

We require a 40% deposit with a written signed order giving full details (sketches and all relevant dimensions in mm) of the double glazed items. Double Glazed Windows and Doors will not start the manufacture of your double glazed windows, until payment is received. If you require double glazed products urgently, please make the deposit payment promptly. We try to accommodate you as much as possible, however we will not be able to manufacture your order of double glazed windows and doors without the 40% deposit. Confirmation of your order will be forwarded to you once the 40% deposit is received. Alternatively, clients can order through our re-sellers at retail prices on their payment terms.

Our schedule of delivery for most double glazed windows and doors allows for us to take 3-6 weeks to manufacture utilizing mass production. The products are delivered without glass and handles, however, they already contain internal hardware pieces.

Glass normally arrives between 1-4 business days later. Double Glazed Windows and Doors glass supplier is a Sydney based company and is also flexible if delivery of glass is required later than this in order to avoid accidental breakage at construction site.

The remaining window and door hardware such as handles can be fitted during installation or after. The windows can also be adjusted for air and water tightness according to requirements.

If urgent double glazing items are identified, we can meet these demands earlier, however, our experience suggests that after the urgent items are delivered they may not be installed for a few weeks due to builder's change of priorities. Please note that ordering urgent items changes our production schedule and may create bottlenecks at our productions facility, thereby delaying the remaining items. Double Glazed Windows and Doors urge architects, customers and builders to refrain from requesting each item to be manufactured urgently, and only doing so with genuinely urgent items. Extraordinary architecturally specified windows and doors may also be manufactured separately from the rest of the order due to unusual or high precision requirements, please consult us so we can plan and manufacture the double glazed products on time.

In order to keep our costs and our prices low, we can operate a multi-drop delivery system and are not able to give a delivery time until all customers participating in the system are contacted. Delivery turnaround for Double Glazed Windows and Doors is typically 10 - 15 business days, however, you may contact our estimators or customer service for an update on your order.

We deliver the double glazed products to your kerbside. Please ensure that someone is available all day, on the day of delivery who is capable of assisting the driver in unloading and checking the goods when they arrive.

Please note that if the wrong address is specified or there is no-one authorised in attendance to take physical delivery of the windows and doors or glass, and a re-delivery is required, we may charge you a fee equal to the original delivery fee.

 
 
 
 
 
 
 
 
 
     
 

Delivery Areas

 

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   For a detailed discussion on the subject of double glazed delivery areas click here

 
     
 

Delivery Schedule

 

Double Glazed Windows and Doors strive to deliver your order of double glazed pvc products in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location. Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our pvc window and door manufacturing facility.   Continued on the double glazed delivery schedule page

 
     
 

Change your Schedule

 

Please note that delays by you of delivery of any order of double glazed windows and doors by more than 2 months will not be processed online, and you must speak to your sales representative to make a new arrangement. Please note that you may be required to pay a storage fee for lengthy and/or repeated delays. Failure to advise us of the changes in your availability at least 2 days before the delivery date, may make it difficult for us to make a timely change and if you are a part of multi point delivery, inconvenience other customers.   For a detailed discussion on the subject of double glazed change your schedule click here

 
     
 

Sizes and Dimentions

 

The total cost of delivery is directly related to the sizes and number of double glazing items in your order. If any of your double glazed windows or doors exceed a certain level in either height or width, we must use a bigger truck, which will raise the cost of delivery, even if you have only a single double glzing item. The first delivery level is 4m wide; the second delivery level is 6m wide. Of course, we always stack the items in a most efficient way to save space.   For more information double glazed sizes and dimentions

 
     
 

Handling and Storage

 

After the double glazed windows are delivered to your home or the construction site, ideally they should be installed as soon as possible, to minimise the risk of accidental damage. However, we understand that this may not be practical if there are other renovation or construction work being completed - in this case, it is best to store the double glazed window/ door frames and glass separately and in an area with limited access, so that the upvc window frames and insulated glass units experience the least movement possible.   Examine all the facts on double glazed handling and storage page

 
     
 

Safety

 

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   Supplementary advice on double glazed safety

 
     
 

Double Glazed Windows and Doors

 
       
  0412 717 066  
  info@windowfactory.com.au  
 
 
     
 

Tilt & Turn Window

 

Every day we face tough new challenges and innovate according to our clients' needs and desires, leaving a lasting impression on everyone with our Double Glazed Windows. The most versatile and flexible window that retains its popularity through the changing trends in architecture and interior design is the Double Glazed Tilt & Turn window, which adapts to the users intention to ventilate, clean or insulate through unique hardware and security features. As well as the possibility of opening inwards or outwards, by turning the handle, clients will have the option to tilt the window inside slightly and ventilate or clean the window easily. And of course, for extraordinary performance in acoustic and thermal insulation for full control of the environment inside your home, you will be close it shut and lock it indefinitely for extra security.   A complete guide for double glazed tilt & turn window can be found here

 
     
 

Bifold Window

 

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   For supplementary material on double glazed bifold window click here

 
     
 

Shape Window

 

All of your senses work to appreciate a building and its components and this involves time and space: thermal and acoustic and tactile sensations, as well as memories and associations. Uniquely designed windows can even bring about a whole repertoire of past experiences and future hopes, based on your emotions and tastes. Through compellingly perceptive rethinking of the configurations of members, joints and welding processes, we are able to manufacture almost any shape and size, only limited by your imagination! Ultimately, shape windows are a symbol of your creativity and individuality.   Greater detail on double glazed shape window can be found here

 
     
 

French Door

 

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   Get the answers on your questions on double glazed french door on this page

 
     
 

Bay Window

 

Nothing can maximise cross ventilation without crating a draft like Bay Windows. They are more than just a period feature - when strategically placed they can replace air conditioning and provide a lovely feature for your home. They also make the room feel more spacious and appear larger, so they have been known to increase the value of a property. Typically, the bay windows are very large, even covering almost the entire distance from floor to ceiling. The effect of prolific natural light and stunning outdoor views from any angle in the room can be filtered or softened with window treatments.   Extra information about double glazed bay window can be found here

 
     
 

Tilt & Slide Door

 

Our Double Glazed Doors are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our Double Glazed Tilt and Slide Doors can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being. Window Factory Tilt and Slide Doors are the most innovative and attractive deck/ garden or balcony doors available. Not only do they boast the tilt option of other popular styles, but the Tilt and Slide Doors were also designed to maintain our reputation for high performance.   Great suggestions and more on double glazed tilt & slide door can be found here

 
     
 

Composite Door

 

The Composite Door is gaining in popularity with great speed for clients wanting noise insulation, strength, durability and security. All our Composite Doors contain a solid interior, which is made with reinforced materials, allowing our clients to gain increased security over even a solid wooden door, and will no doubt keep the insurance provider pleased. Composite doors are extremely strong, so they don't buckle, dent or warp, because they are designed to look better and provide more security for a longer period, than wooden or glass alternatives, yet they are very price competitive. The surface contains a glass reinforced polymer material and will not fade or lose colour. Additional feature includes advanced properties that shield from the weather, to ensure you have value for money in a door that lasts for decades, not just a few years.   Continued on the double glazed composite door page

 
     
 

Casement Door

 

The Casement Double Glazed Door is essentially a single panel double glazed hinged door that has one panel swinging in or out. This style is our best performing Double Glazed Door against wind, rain, fire, and even snow, the casement style is energy efficient and practical, which will have an instant impact on your home. This product is suitable for both internal and external uses and is also available for specialised commercial and architectural applications.   More info on double glazed casement door

 
     
 

Stacker Window

 

Self sufficient and allowing for maximum natural ventilation, Double Glazed Stacker Windows slide and fold effortlessly demonstrating the refined taste of an intelligent consumer. Double Glazed Stacker Windows can create a vast amount of space along with an inviting contemporary character, and re-create a glass wall effect because they are not constrained to the same limitations of casement, awning and tilt & turn windows where the openings are restricted. The Double Glazed Stacker Window has two or more (upto six) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Windows, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Windows you need not worry about furniture placement or possible exterior obstacles. These windows feature ease of operation and maintenance, and a universally appealing design that will complement any modern home.   Great suggestions and more on double glazed stacker window can be found here

 
     
 

Tilt & Turn Door

 

When design and utility are a priority, our cutting edge technology is sure to impress! For exceptional thermal and acoustic performance coupled with trouble free maintenance and ingenious design, this Door will exceed your expectations. The inward swinging Tilt and Turn Double Glazed Door, operates in the same way as the Tilt and Turn Double Glezed Window, and is built with the same care and precision that any window and door deserves. Special high quality hardware allow a single handle to operate all three functions: multiple security locking points for safety when locked, special hinges allowing the window to tilt inside for gentle air flow, and of course, the fully opening 'turn' function for maximum air flow and ventilation.   Examine all the facts on double glazed tilt & turn door page

 
     
 

Toughened Glass

 

Also known as tempered glass, it is a type of safety glass that has increased strength and will usually shatter in small, square pieces when broken. It is used when strength, thermal resistance and safety are important considerations. At home you are likely to find toughened glass in the shower and sliding glass patio doors. For commercial structures, it is used in unframed assemblies such as frameless doors, structurally loaded applications and where there is a danger of human impact. Toughened glass is typically four to six times the strength of annealed glass.   Supplementary advice on double glazed toughened glass

 
     
 

Profile Systems

 

First impressions count and every effort has been taken to achieve the correct balance between form and functionality - visual appeal and practicality. From the strategic positioning of hardware, unrivalled surface finishing quality to the colour options - the Rehau Prestige Design leads the market in double glazed windows and door systems. Rehau is a German plastics manufacturer with world class facilities and unlimited polymer solutions. Get all the facts on double glazed profile systems.   Get all the facts on double glazed profile systems

 
     
 

Sealing

 

Many people have the impression that all silicone gels on the market are the same, but we have found that their properties and, therefore, suitability varies dramatically. Generally, the descriptions of silicone offer little information as to the correct grade and type for a given application, and because of performance variability, there is no one type of silicone sealant that should be used for everything. Using the incorrect silicone or improper use may cause joint failure, contamination of surfaces because of poor application, excessive movement in the sealed joint.   Continued on the double glazed sealing page

 
     
 

Colours

 

We appreciate the need to live in harmony with one's surroundings, both architecturally and environmentally, that is why our extensive range of colour combinations attracts many professionals seeking the combination of an eclectic colour range with a cutting edge technology. Our double glazed window and door colour profiles can be manufactured so that the profile beneath the veneer is not white, but has been made to match the veneer colour. The advantage of this method is, that in the event of an accidental damage to the surface, white fragments will not be visible and the double glazed window or door retains its original aesthetic appearance. Read more on double glazed colours.   For supplementary material on double glazed colours click here

 
     
 

Value for Money

 

Double Glazed Windows and Doors are a lasting source of value for your home through sustainable energy savings and ease of use, as well as adding a timeless elegance that will improve appearance and resale value of your home. Thin or slender window and door frames can make even a well built home seem cheaply built, whereas sturdy and substantial window and door frames will highlight the quality finishes and reinforce the unassailability of your home. Our Double Glazed Windows and Doors are very price competitive, and although they are more expensive than standard aluminium sliding windows they will work for you and pay for themselves over the years in energy savings, cheaper maintenance, improved comfort and higher resale value of your home. With the savings in energy costs, we estimate that the Double Glazed Windows and Doors can pay for themselves in 7 years.   Examine all the facts on double glazed value for money page

 
     
 

Versatility

 

Elegant and attractive, yet practical, durable and energy efficient, we use German systems which offer quality and style that is simply superior. As the leading European manufacturers of uPVC window and door systems, out German suppliers enjoy an enviable reputation for quality and design. With decades of extensive experience in producing the highest quality windows and doors, you can rely on us to deliver exceptional performance windows and doors with a value for money that our competitors find difficult to challenge.   To obtain additional information on double glazed versatility

 
     
 

Glass Warranty

 

Irrespective of the type of glass you choose for your windows and doors, you will be reassured of high quality through our warranty committment to you. All the glass we use in our windows and doors comply with Australian standards. We will repair or replace the insulated glass unit found to be defective within the applicable period and in accordance with the purchase contract.   Great suggestions and more on double glazed glass warranty can be found here

 
     
 

Factory

 

Double Glazed Windows and Doors' focus is to keep the costs down - and this is transferred to the client in form of lower prices. Our staff are constantly maintaining and improving our processes for maximum automation and efficiency to maintain leadership and set high standards in the double glazing industry. In order to compete on price, Double Glazed Windows and Doors have created a lean business, and due to almost complete automation using high tech machinery, a considerably better class and value double-glazed product. Continued on the double glazed factory page.   A complete guide for double glazed factory can be found here

 
     
 

PrestigeD T84

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Read more on double glazed prestiged t84

 
     
 

Euroslide Door

 

The all-round customer-friendly double glazed products offer an enhanced appearance as well as superior fabrication ease and performance. Together, the advanced form and function of sliding window system ensure lasting high quality, simple installation and satisfied customers. The Rehau Euroslide Design can be used to make a wide variety of upvc sliding double glazed windows and doors. Three main categories of pvcu window and door design can be fabricated.   More info on double glazed euroslide door

 
     
 

Measuring Your Window

 

The most important part of the installation procedure for double glazed windows and doors, comes before you even order your windows. It is critical that you measure your old window opening properly and accurately. Pvc double glazed windows and doors are custom-built and can't be returned if the size ordered was inaccurate. This is why for all replacement windows and doors and some new constructions, our trained technicians will take their own measurements before manufacture. All of our double glazed windows and doors are manufactured to a high accuracy, so ideally you should get the closest fit possible.   Examine all the facts on double glazed measuring your window page

 
     
 

IGUnit Glass

 

or Double Glazing is described as two or more lites of glass spaced apart and hermetically sealed to form a single glazed unit with an air gap between each lite. As the name suggests, the most important function of and IGU is to improve the thermal performance of glass when used in architectural applications. It is common to find two panel of glass and they are therefore also referred to as double glazing units. Triple glazing units are rare but serve their owners well in very cold climates. Insulated glazing may be framed in a sash or frame. IGU made of glass is called insulated glass.   A complete guide for double glazed igunit glass can be found here

 
     
 

Environmentally Friendly

 

Our Upvc Windows and Doors are ecologically sustainable in many ways: they are 100% recyclable; the non-lead stabilizers make the profile safe for children upvc products even have medical applications in neonatal care, save energy and carbon emissions by being thermally efficient; do not contribute to deforestation or alumina smelter pollution. Research shows that the most promising potential for lowering environmental impacts of windows is expected to be through the optimisation of the design and specific construction processes, which means increasing the quality of the windows with respect to their main function of saving heating energy in the use phase e.g. lowering the specific heat loss. Raising the amount of secondary material used, or lowering the amount of material required for the same function, may be another ground for optimization of the constructions.   Read more on double glazed environmentally friendly

 
       
 

Double Glazed Windows and Doors

 
  0412 717 066  
  info@windowfactory.com.au