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FAQ  
   

The way to develop decisiveness is to start right where you are, with the very next question you face.
-- Napoleon Hill

 
       
 

What is UPVC in upvc double glazed windows and doors?

Upvc is Un-plasticised Polyvinyl Chloride, which is essentially, a rigid plastic. It has been widely used and tested for many years. The properties of PVC which make them the ideal material for double glaze window and door manufacture is:

  • Does not rot or biologically decompose and will not attract termites.
  • Is resistant to weathering with low maintenance requirements.
  • Is tough on impact.
  • Is thermally efficient.
  • It retains its shape even within extreme climatic temperatures.
  • It can be reshaped at very high temperature and can therefore be recycled.



What is the difference between PVCu and uPVC in vinyl double glazing?

There is no difference. Beware of any salesperson trying to convince you otherwise! The letters stand for Un-plasticised Polyvinyl Chloride, so rearranging them does not change the composition of the window or door frame. The benefits of upvc or pvcu double glazing are the same. Upvc double glazed windows can also be referred to as pvc double glazed windows or plastic double glazed windows.



Should the profile be reinforced with steel or aluminium?

In our opinion both do the job equally well . However "salespeople" of our competitors will often make exaggerated claims one way or the other in an attempt to sell their product. Typically the claims are that Steel is stronger - but more likely to rust if the galvanization is removed and Aluminium is not quite as strong - but will not rust.
What is not explained is that when screws are inserted into galvanized steel is that a small amount of "swarf" is removed and with that the galvanization. It's possible for the swarf - which will always drop down to the bottom of the frame to "rust". The evidence of this quickly disappears as the swarf oxidises. This rust is not contagious and will not pass to the rest of the reinforcing. We can manufacture according to builder's or architect's specifications, if they have a preferred method, so we are flexible enough for you to get exactly what you want and enjoy al the benefits of double glazing.
We feel it is more important to check the quality and design of the window system and not whether Steel or Aluminium is used for reinforcement.



What is the best option for double glazing - toughened glass or laminated glass?

Both Toughened glass and Laminated glass in double glazed windows and doors, are forms of "safety" glass. Many people mistakenly assume that toughened glass has some form additional strength or "toughness", capable of withstanding considerable force or impact. Toughened glass is not the same as bullet proof glass, but it is safer to break than float glass as it will not break into sharp, dangerous blades, but rather into small, blunt pieces that will not slice or cut in an accident, and the worst that might happen is a few minor scratches.
Laminated glass will crack when it is hit with force, but it's unlikely to smash because of a thin layer of laminate that will hold the broken glass together. However, it can be dangerous in any situation where you may need to break glass to escape (such as a fire).
This quality of glass can be an advantage if security is a major consideration. Laminated glass is also slightly thicker - usually 6.4 mm - and as such will offer better insulation. Also, Laminated glass is much heavier than toughened glass and will produce more wear on the hinges.
Remember that there may be a legal requirement to fit safety glass to some openings such as doors and large windows close to the floor, where there may be danger of injury when falling against it. The cost difference is marginal, and we therefore recommend that you consider which is the best for your circumstances, without being motivated by price.



What are the advantages and disadvantages of pvc in double glazed window frames over aluminium and wood?


  Advantages:
  • Great insulator
  • Low maintenance
  • Energy efficient
  • Recyclable
  • Available in coloured finishes
  • Is not corroded by salt
  • Does not attract termites
  • Does not warp or chip off
  • Will not rust
  • UV protected
  • Cost efficient and extremely affordable
  • Low impact on environment
Disadvantages:
  • Aluminium is slimmer
  • Wood is more aesthetically appealing


How should I care for my upvc double glazed windows and doors?

Once or twice per year we recommend cleaning and oiling visible moving metal parts, particularly door locks and 'friction stay' window hinges. Do not use liquid detergent in the water when cleaning the seals - it attacks and degrades them. Use a squirt of cream cleanser in warm water on a cloth to clean white uPVC. Do not use acetone or acetone based cleaning solutions.
Keep the sliding Patio Door tracks brushed clean of mud, grit and dust. It is not reommended that you lubricate the track because that may cause an accumulation of foreign particles which may make it harder to clean.



What is the difference between internal and externally glazed windows?

Internally glazed windows have the glazing beads, which secure the double glazed unit in place, on the inside. Externally glazed windows have the glazing beads on the outside. For security, most professionals would recommend internally glazed units, as it is not possible to remove the glass from the outside.
Transoms and mullions are usually welded with internally glazed pvcu systems and mechanically fixed with externally glazed systems. For higher buildings with more than just ground and first floor, it is easier to fit internally glazed windows as most of the work is done from the inside. We do offer both options with our double glazed windows and doors and can show you the difference, but recommend internal glazing for most jobs.



I was approached by aluminium and wood window companies and they are saying that pvc double glazed windows will melt in Australian conditions - is this true?

Upvc double glazed windows are not made of snow, but of a rigid plastic that has been tested and found to outperfom common wood and aluminium frames on a variety of important factors. Unfortunately, the sales people employed by some of Australia's largest companies are not technicians and care more about their commission then about the integrity of their statements. They are well trained in sales techniques but their knowledge of cutting edge technology leaves something to be desired and so they make up wild and imaginitive stories just to get by.
In fact, many of these salespeople dont even know that the same companies that they work for, are in the process of creating upvc window making departments, after realising how poorly their aluminium or wooden windows perform compared to ours. We challenge you to ask these salespeople if they have everbuilt a upvc window and if they have ever seen one actually melt.
We have the confidence that the intelligent consumers will be able to tell the difference between fact and fiction, and it is the intelligent consumer, after researching the options chooses the UPVC products from Double Glazed Windows and Doors!



What is secondary (Double) Glazing?

Secondary glazing is another window fitted on the inside of your existing window, it is sometimes referred to as secondary window/s. Secondary glazing can be used in addition to single glazing in particularly noisy areas, proximity to airport or a busy street. It could also be used when existing windows cannot to be replaced and are single glazed, e.g. in a listed heritage building.



I am looking for supply only, as my builder will be installing the double glazed windows in our extension/ house. Is this possible?

Yes! We will even provide a free consultation for your builder if they have not worked with pvc window frames before - to ensure a trouble free installation.

 
 
 
 
 
 
 
 
 
     
 

Double Glazed Windows and Doors

 
       
  0412 717 066  
  info@windowfactory.com.au  
 
 
     
 

Tilt & Slide Door

 

Our Double Glazed Doors are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our Double Glazed Tilt and Slide Doors can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being. Window Factory Tilt and Slide Doors are the most innovative and attractive deck/ garden or balcony doors available. Not only do they boast the tilt option of other popular styles, but the Tilt and Slide Doors were also designed to maintain our reputation for high performance.   A complete guide for double glazed tilt & slide door can be found here

 
     
 

Fixed Window

 

Continuity, refinement and reflection of light will bring out the many benefits by the use of our Double Glazed Fixed Panels. They are cost efficient and offer the ultimum level of high performance in acoustic and noise insulation, since they are non-openable. Our approach deals with important aspects of architecture - the cultural and the natural environment. Combine together with other window and door types to allow the play of light and shadow in your home, or for breathtaking surrounding view, and improve the energy efficiency, sound insulation and comfort qualities in your home. Fixed panels have universal appeal and can be used in any style of home! They are environmentally friendly since they are recyclable and contribute to reduction in carbon emissions.   A complete guide for double glazed fixed window can be found here

 
     
 

Sliding Door

 

for a natural and continuous entry into the outdoor entertaining area, which defines any modern home, choose Window Factory Double Glazed Sliding Doors. Functional, intelligent and convenient are the defining characteristics of our Double Glazed Sliding Doors. All our doors are quipped with high quality hardware for effortless opening and closing enhance all these aspects. We combine efficient technology for Double Glazed Sliding Doors with sophisticated design creating that indispensable convenience for your home. Popular with contemporary homes, our Sliding system offers additional benefit of saving space and when used with mirrored glass, can even serve as a room divider for guest privacy.   Additional information on double glazed sliding door can be found at this location

 
     
 

Casement Door

 

The Casement Double Glazed Door is essentially a single panel double glazed hinged door that has one panel swinging in or out. This style is our best performing Double Glazed Door against wind, rain, fire, and even snow, the casement style is energy efficient and practical, which will have an instant impact on your home. This product is suitable for both internal and external uses and is also available for specialised commercial and architectural applications.   Get all the facts on double glazed casement door

 
     
 

French Door

 

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   Greater detail on double glazed french door can be found here

 
     
 

Bifold Window

 

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   Additional information on double glazed bifold window can be found at this location

 
     
 

Shape Window

 

All of your senses work to appreciate a building and its components and this involves time and space: thermal and acoustic and tactile sensations, as well as memories and associations. Uniquely designed windows can even bring about a whole repertoire of past experiences and future hopes, based on your emotions and tastes. Through compellingly perceptive rethinking of the configurations of members, joints and welding processes, we are able to manufacture almost any shape and size, only limited by your imagination! Ultimately, shape windows are a symbol of your creativity and individuality.   A complete guide for double glazed shape window can be found here

 
     
 

Awning Window

 

Double Glazed Awning Windows allow the window sash to swing outward rather than inward or up and down, so they can be located in may places around the home and easily arranged next to other window types. The awning window is the ideal window type for homes in the temperate climate zone, or homes that are positioned to take advantage of natural ventilation or breeze. Double Glazed Awning windows are made with compression and weather seal and provide higher air-tightness, energy-efficiency and acoustic insulation than other window types such as sliding and double-hung windows. Double Glazed Awning windows have a variety of applications due to their versatility and durability, and are particularly attractive option for contemporary homes because our Awning windows are manufactured locally to an indisputably imposing standard, impressing even the most discerning clientele.   Extra information about double glazed awning window can be found here

 
     
 

Stacker Door

 

The Double Glazed Stacker Door has two or more (upto 6) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Doors, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Doors you need not worry about furniture placement or possible exterior obstacles. These doors feature ease of operation and maintenance, a universally appealing design that will complement any modern home.   Supplementary advice on double glazed stacker door

 
     
 

Stacker Window

 

Self sufficient and allowing for maximum natural ventilation, Double Glazed Stacker Windows slide and fold effortlessly demonstrating the refined taste of an intelligent consumer. Double Glazed Stacker Windows can create a vast amount of space along with an inviting contemporary character, and re-create a glass wall effect because they are not constrained to the same limitations of casement, awning and tilt & turn windows where the openings are restricted. The Double Glazed Stacker Window has two or more (upto six) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Windows, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Windows you need not worry about furniture placement or possible exterior obstacles. These windows feature ease of operation and maintenance, and a universally appealing design that will complement any modern home.   A complete guide for double glazed stacker window can be found here

 
     
 

Single Brick

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   For a detailed discussion on the subject of double glazed single brick click here

 
     
 

Measuring Your Window

 

The most important part of the installation procedure for double glazed windows and doors, comes before you even order your windows. It is critical that you measure your old window opening properly and accurately. Pvc double glazed windows and doors are custom-built and can't be returned if the size ordered was inaccurate. This is why for all replacement windows and doors and some new constructions, our trained technicians will take their own measurements before manufacture. All of our double glazed windows and doors are manufactured to a high accuracy, so ideally you should get the closest fit possible.   Extra information about double glazed measuring your window can be found here

 
     
 

Glass Warranty

 

Irrespective of the type of glass you choose for your windows and doors, you will be reassured of high quality through our warranty committment to you. All the glass we use in our windows and doors comply with Australian standards. We will repair or replace the insulated glass unit found to be defective within the applicable period and in accordance with the purchase contract.   Read more on double glazed glass warranty

 
     
 

IGUnit Glass

 

or Double Glazing is described as two or more lites of glass spaced apart and hermetically sealed to form a single glazed unit with an air gap between each lite. As the name suggests, the most important function of and IGU is to improve the thermal performance of glass when used in architectural applications. It is common to find two panel of glass and they are therefore also referred to as double glazing units. Triple glazing units are rare but serve their owners well in very cold climates. Insulated glazing may be framed in a sash or frame. IGU made of glass is called insulated glass.   For supplementary material on double glazed igunit glass click here

 
     
 

Delivery Areas

 

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   For a detailed discussion on the subject of double glazed delivery areas click here

 
     
 

PrestigeW T58

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Continued on the double glazed prestigew t58 page

 
     
 

Factory

 

Double Glazed Windows and Doors' focus is to keep the costs down - and this is transferred to the client in form of lower prices. Our staff are constantly maintaining and improving our processes for maximum automation and efficiency to maintain leadership and set high standards in the double glazing industry. In order to compete on price, Double Glazed Windows and Doors have created a lean business, and due to almost complete automation using high tech machinery, a considerably better class and value double-glazed product. Continued on the double glazed factory page.   Greater detail on double glazed factory can be found here

 
     
 

Hardware

 

Double Glazed Windows and Doors uses only quality hardware. Maco Secure guarantees the performance of their double glazed upvc window and door hardware against break-in through failure of their products. Should in the unlikely event of a break-in through the double glazed window hardware Maco Secure will re-imburse any insurance excesses up to a maximum. Get the answers on your questions on double glazed hardware on this page.   For a detailed discussion on the subject of double glazed hardware click here

 
     
 

Secondary

 

Installation of Secondary Double Glazed Windows and Doors involves installing the new Double Glazed Window behind the original window frame, which is retained, so the secondary window becomes adjacent to the existing window.
Installations of Secondary Double Glazed Windows usually take less time than replacement double glazed windows depending on window size, shape and glazing and without the inconvenience that can occur during window replacement such as delays on site because of architrave removal/replacement, other site works such as painting etc.   For supplementary material on double glazed secondary click here

 
     
 

Delivery Schedule

 

Double Glazed Windows and Doors strive to deliver your order of double glazed pvc products in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location. Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our pvc window and door manufacturing facility.   Read more on double glazed delivery schedule

 
       
 

Double Glazed Windows and Doors

 
  0412 717 066  
  info@windowfactory.com.au