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FAQ  
   

The way to develop decisiveness is to start right where you are, with the very next question you face.
-- Napoleon Hill

 
       
 

What is UPVC in upvc double glazed windows and doors?

Upvc is Un-plasticised Polyvinyl Chloride, which is essentially, a rigid plastic. It has been widely used and tested for many years. The properties of PVC which make them the ideal material for double glaze window and door manufacture is:

  • Does not rot or biologically decompose and will not attract termites.
  • Is resistant to weathering with low maintenance requirements.
  • Is tough on impact.
  • Is thermally efficient.
  • It retains its shape even within extreme climatic temperatures.
  • It can be reshaped at very high temperature and can therefore be recycled.



What is the difference between PVCu and uPVC in vinyl double glazing?

There is no difference. Beware of any salesperson trying to convince you otherwise! The letters stand for Un-plasticised Polyvinyl Chloride, so rearranging them does not change the composition of the window or door frame. The benefits of upvc or pvcu double glazing are the same. Upvc double glazed windows can also be referred to as pvc double glazed windows or plastic double glazed windows.



Should the profile be reinforced with steel or aluminium?

In our opinion both do the job equally well . However "salespeople" of our competitors will often make exaggerated claims one way or the other in an attempt to sell their product. Typically the claims are that Steel is stronger - but more likely to rust if the galvanization is removed and Aluminium is not quite as strong - but will not rust.
What is not explained is that when screws are inserted into galvanized steel is that a small amount of "swarf" is removed and with that the galvanization. It's possible for the swarf - which will always drop down to the bottom of the frame to "rust". The evidence of this quickly disappears as the swarf oxidises. This rust is not contagious and will not pass to the rest of the reinforcing. We can manufacture according to builder's or architect's specifications, if they have a preferred method, so we are flexible enough for you to get exactly what you want and enjoy al the benefits of double glazing.
We feel it is more important to check the quality and design of the window system and not whether Steel or Aluminium is used for reinforcement.



What is the best option for double glazing - toughened glass or laminated glass?

Both Toughened glass and Laminated glass in double glazed windows and doors, are forms of "safety" glass. Many people mistakenly assume that toughened glass has some form additional strength or "toughness", capable of withstanding considerable force or impact. Toughened glass is not the same as bullet proof glass, but it is safer to break than float glass as it will not break into sharp, dangerous blades, but rather into small, blunt pieces that will not slice or cut in an accident, and the worst that might happen is a few minor scratches.
Laminated glass will crack when it is hit with force, but it's unlikely to smash because of a thin layer of laminate that will hold the broken glass together. However, it can be dangerous in any situation where you may need to break glass to escape (such as a fire).
This quality of glass can be an advantage if security is a major consideration. Laminated glass is also slightly thicker - usually 6.4 mm - and as such will offer better insulation. Also, Laminated glass is much heavier than toughened glass and will produce more wear on the hinges.
Remember that there may be a legal requirement to fit safety glass to some openings such as doors and large windows close to the floor, where there may be danger of injury when falling against it. The cost difference is marginal, and we therefore recommend that you consider which is the best for your circumstances, without being motivated by price.



What are the advantages and disadvantages of pvc in double glazed window frames over aluminium and wood?


  Advantages:
  • Great insulator
  • Low maintenance
  • Energy efficient
  • Recyclable
  • Available in coloured finishes
  • Is not corroded by salt
  • Does not attract termites
  • Does not warp or chip off
  • Will not rust
  • UV protected
  • Cost efficient and extremely affordable
  • Low impact on environment
Disadvantages:
  • Aluminium is slimmer
  • Wood is more aesthetically appealing


How should I care for my upvc double glazed windows and doors?

Once or twice per year we recommend cleaning and oiling visible moving metal parts, particularly door locks and 'friction stay' window hinges. Do not use liquid detergent in the water when cleaning the seals - it attacks and degrades them. Use a squirt of cream cleanser in warm water on a cloth to clean white uPVC. Do not use acetone or acetone based cleaning solutions.
Keep the sliding Patio Door tracks brushed clean of mud, grit and dust. It is not reommended that you lubricate the track because that may cause an accumulation of foreign particles which may make it harder to clean.



What is the difference between internal and externally glazed windows?

Internally glazed windows have the glazing beads, which secure the double glazed unit in place, on the inside. Externally glazed windows have the glazing beads on the outside. For security, most professionals would recommend internally glazed units, as it is not possible to remove the glass from the outside.
Transoms and mullions are usually welded with internally glazed pvcu systems and mechanically fixed with externally glazed systems. For higher buildings with more than just ground and first floor, it is easier to fit internally glazed windows as most of the work is done from the inside. We do offer both options with our double glazed windows and doors and can show you the difference, but recommend internal glazing for most jobs.



I was approached by aluminium and wood window companies and they are saying that pvc double glazed windows will melt in Australian conditions - is this true?

Upvc double glazed windows are not made of snow, but of a rigid plastic that has been tested and found to outperfom common wood and aluminium frames on a variety of important factors. Unfortunately, the sales people employed by some of Australia's largest companies are not technicians and care more about their commission then about the integrity of their statements. They are well trained in sales techniques but their knowledge of cutting edge technology leaves something to be desired and so they make up wild and imaginitive stories just to get by.
In fact, many of these salespeople dont even know that the same companies that they work for, are in the process of creating upvc window making departments, after realising how poorly their aluminium or wooden windows perform compared to ours. We challenge you to ask these salespeople if they have everbuilt a upvc window and if they have ever seen one actually melt.
We have the confidence that the intelligent consumers will be able to tell the difference between fact and fiction, and it is the intelligent consumer, after researching the options chooses the UPVC products from Double Glazed Windows and Doors!



What is secondary (Double) Glazing?

Secondary glazing is another window fitted on the inside of your existing window, it is sometimes referred to as secondary window/s. Secondary glazing can be used in addition to single glazing in particularly noisy areas, proximity to airport or a busy street. It could also be used when existing windows cannot to be replaced and are single glazed, e.g. in a listed heritage building.



I am looking for supply only, as my builder will be installing the double glazed windows in our extension/ house. Is this possible?

Yes! We will even provide a free consultation for your builder if they have not worked with pvc window frames before - to ensure a trouble free installation.

 
 
 
 
 
 
 
 
 
     
 

Double Glazed Windows and Doors

 
       
  0412 717 066  
  info@windowfactory.com.au  
 
 
     
 

Bifold Door

 

Embrace the beauty and sophistication of our Bifold Double Glazed Door carefully crafted with uncompromising expertise and unsurpassed quality The Double Glazed Doors are the ideal choice for the aspiring or an expert entertainer, offering an awe inspiring effect of an unobstructed opening onto a pool deck, garden, private beach, bushland or conservatory. The superior performance features are maintained in this style, offering acoustic insulation of upto 40 dB, with excellent energy efficiency rating measured by a u-value of 1.8, all while being corrosion resistant and environmentally friendly.   Extra information about double glazed bifold door can be found here

 
     
 

Casement Door

 

The Casement Double Glazed Door is essentially a single panel double glazed hinged door that has one panel swinging in or out. This style is our best performing Double Glazed Door against wind, rain, fire, and even snow, the casement style is energy efficient and practical, which will have an instant impact on your home. This product is suitable for both internal and external uses and is also available for specialised commercial and architectural applications.   Get the answers on your questions on double glazed casement door on this page

 
     
 

Composite Door

 

The Composite Door is gaining in popularity with great speed for clients wanting noise insulation, strength, durability and security. All our Composite Doors contain a solid interior, which is made with reinforced materials, allowing our clients to gain increased security over even a solid wooden door, and will no doubt keep the insurance provider pleased. Composite doors are extremely strong, so they don't buckle, dent or warp, because they are designed to look better and provide more security for a longer period, than wooden or glass alternatives, yet they are very price competitive. The surface contains a glass reinforced polymer material and will not fade or lose colour. Additional feature includes advanced properties that shield from the weather, to ensure you have value for money in a door that lasts for decades, not just a few years.   Read more on double glazed composite door

 
     
 

Shape Window

 

All of your senses work to appreciate a building and its components and this involves time and space: thermal and acoustic and tactile sensations, as well as memories and associations. Uniquely designed windows can even bring about a whole repertoire of past experiences and future hopes, based on your emotions and tastes. Through compellingly perceptive rethinking of the configurations of members, joints and welding processes, we are able to manufacture almost any shape and size, only limited by your imagination! Ultimately, shape windows are a symbol of your creativity and individuality.   For more information double glazed shape window

 
     
 

Fixed Window

 

Continuity, refinement and reflection of light will bring out the many benefits by the use of our Double Glazed Fixed Panels. They are cost efficient and offer the ultimum level of high performance in acoustic and noise insulation, since they are non-openable. Our approach deals with important aspects of architecture - the cultural and the natural environment. Combine together with other window and door types to allow the play of light and shadow in your home, or for breathtaking surrounding view, and improve the energy efficiency, sound insulation and comfort qualities in your home. Fixed panels have universal appeal and can be used in any style of home! They are environmentally friendly since they are recyclable and contribute to reduction in carbon emissions.   A complete guide for double glazed fixed window can be found here

 
     
 

Sliding Door

 

for a natural and continuous entry into the outdoor entertaining area, which defines any modern home, choose Window Factory Double Glazed Sliding Doors. Functional, intelligent and convenient are the defining characteristics of our Double Glazed Sliding Doors. All our doors are quipped with high quality hardware for effortless opening and closing enhance all these aspects. We combine efficient technology for Double Glazed Sliding Doors with sophisticated design creating that indispensable convenience for your home. Popular with contemporary homes, our Sliding system offers additional benefit of saving space and when used with mirrored glass, can even serve as a room divider for guest privacy.   Continued on the double glazed sliding door page

 
     
 

Bifold Window

 

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   A complete guide for double glazed bifold window can be found here

 
     
 

Bay Window

 

Nothing can maximise cross ventilation without crating a draft like Bay Windows. They are more than just a period feature - when strategically placed they can replace air conditioning and provide a lovely feature for your home. They also make the room feel more spacious and appear larger, so they have been known to increase the value of a property. Typically, the bay windows are very large, even covering almost the entire distance from floor to ceiling. The effect of prolific natural light and stunning outdoor views from any angle in the room can be filtered or softened with window treatments.   To obtain additional information on double glazed bay window

 
     
 

Tilt & Turn Door

 

When design and utility are a priority, our cutting edge technology is sure to impress! For exceptional thermal and acoustic performance coupled with trouble free maintenance and ingenious design, this Door will exceed your expectations. The inward swinging Tilt and Turn Double Glazed Door, operates in the same way as the Tilt and Turn Double Glezed Window, and is built with the same care and precision that any window and door deserves. Special high quality hardware allow a single handle to operate all three functions: multiple security locking points for safety when locked, special hinges allowing the window to tilt inside for gentle air flow, and of course, the fully opening 'turn' function for maximum air flow and ventilation.   Supplementary advice on double glazed tilt & turn door

 
     
 

Sliding Window

 

Our Double Glazed Windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. Functional, intelligent and convenient are the defining characteristics of our Double Glazed Sliding Windows. All our windows are quipped with high quality hardware for effortless opening and closing enhance all these aspects. We combine efficient technology for Double Glazed Sliding Windows with sophisticated design creating that indispensable convenience for your home. Popular with contemporary homes, our Sliding system offers additional benefit of saving space and when used with mirrored glass, can even serve as a room divider for guest privacy.   Supplementary advice on double glazed sliding window

 
     
 

Test Reports

 

Purchasing upvc double glazing is not simply a cosmetic improvement, it is about technical advancement, high performance, safety and security, so by having various of our vinyl double glazed products tested in a laboratory to Australian Standards and the building regulations, ensures your double glazed windows comply with the minimum expected from any manufacturer in Australia. In fact, the double glazed window products that were tested have been found to outperform the minimum levels, and sometimes even exceed these levels several times over. Supplementary advice on double glazed test reports.   Continued on the double glazed test reports page

 
     
 

Glass Warranty

 

Irrespective of the type of glass you choose for your windows and doors, you will be reassured of high quality through our warranty committment to you. All the glass we use in our windows and doors comply with Australian standards. We will repair or replace the insulated glass unit found to be defective within the applicable period and in accordance with the purchase contract.   To obtain additional information on double glazed glass warranty

 
     
 

Safety

 

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   A complete guide for double glazed safety can be found here

 
     
 

Clading

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   Get the answers on your questions on double glazed clading on this page

 
     
 

PrestigeD T84

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Get the answers on your questions on double glazed prestiged t84 on this page

 
     
 

Low E Glass

 

Low-e glass brings out the best that technology has to offer for improving your views and comfort! A cool, metal oxide coating is applied to clear or tinted glass, so that the appearance and performance are the same regardless of glass thickness. Low-e glass is recommended by many energy efficiency experts as a result of high performance combined with aesthetics. Low-E glass typically cost about 15% more than ordinary glass, but they reduce energy use by as much as 30-50%, by using most of the heat gain in winter but keep the harmful UV rays out during the summer, and when used in insulated glass units - can have even better benefits.
For hot climates, low-E coating should be applied to the outside pane of glass. If the windows are designed to provide heat energy in the winter and keep heat inside the house typical of cold climates, the Low-E coating will maximise benefit by being on the inside pane of glass.   Read more on double glazed low e glass

 
     
 

Delivery Areas

 

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   Examine all the facts on double glazed delivery areas page

 
     
 

New Construction

 

Installation of Double Glazed Windows in new homes or buildings is usually performed by the builder and his team, however, we are prepared to quote and provide an installation service if required. Installation fee is calculated on a per item basis and depends on the size and quantity of the items. The installation quote ordinarily includes glazing, but we can also provide a quote for installation excluding glazing, or a glazing only installation - we are flexible and understand that client circumstances vary.   Greater detail on double glazed new construction can be found here

 
     
 

Single Brick

 

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   Examine all the facts on double glazed single brick page

 
     
 

PrestigeW Z58

 

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   For supplementary material on double glazed prestigew z58 click here

 
     
 

Chemical Compatibility

 

Chemical stability is very common among substances containing halogens such as chlorine and fluorine. This applies to PVC resins, which also possess fire retarding properties, durability, and oil/chemical resistance. Plastic double glazed windows and doors have a versatility that helps people meet the various needs of modern architecture. In addition to new projects, vinyl double glazed windows and doors are also widely used in refurbishment where it often replaces traditional materials such as metals and wood. Examine all the facts on double glazed chemical compatibility page.   Great suggestions and more on double glazed chemical compatibility can be found here

 
       
 

Double Glazed Windows and Doors

 
  0412 717 066  
  info@windowfactory.com.au