Sound Insulating Windows Delivery Schedule

We strive to deliver in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location.

It is possible to deliver in stages, at request of the client/ builder/ project manager/ architect but note that each delivery will incur a fee. Also, although we are happy to accommodate urgent orders, please note that prioritising an item in an order can change our production plan and create bottlenecks, which can delay the rest of the window and door items. Instead we encourage clients, builders, architect, project managers to consult us in the planning stage to manage, control and ultimately minimise the impact of potential problems eliminating the need for urgent double glazed windows and doors items that can needlessly increase cost (directly through additional delivery charge/s and indirectly as opportunity cost of delays)

A multi-drop off option is available on request for those customers with fewer number of double glazed windows and doors, who are prepared to share the delivery truck to save money. In the case of a multi point drop-off, customers are at the mercy of each other's availability, so in the event of a cancellation by one or more customers, remaining customers may be delayed. We go to a considerable effort to accommodate everyone's first preference and use optimal allocation and minimisation of wait time approach to the delivery schedule, but occasionally cancellations or changes by clients or factors outside our control (floods, cyclones, bushfires, strikes, power failure etc) can cause delays. Even though we have a contingency plan, clients should be prepared for changes.

Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our facility.

We deliver at kerbside; accordingly, let us know if you suspect there will be access problems so that there are no delays to the delivery. If there are gates and security, don't forget to supply us with appropriate clearance or advise the security. In the event there is no access and/or there is no authorised person to take possession of the goods, we reserve the right to withdraw from delivery, and a new delivery (at a fee) will be arranged.

To make delivery process for your double glazed windows and doors smooth and trouble free for everyone, please help us by arranging temporary parking at kerbside, in a driveway or elsewhere near the site, and advising of maximum height restrictions if there are overhead wires, cables or a bridge.

Changes to your order, even if it does not change the number of double glazed window and door items can also change the delivery date, because if the size & style change substantially, a bigger truck may be required to deliver your double glazed window products.

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   Examine all the facts on double glazed delivery areas page

Please note that delays by you of delivery of any order of double glazed windows and doors by more than 2 months will not be processed online, and you must speak to your sales representative to make a new arrangement. Please note that you may be required to pay a storage fee for lengthy and/or repeated delays. Failure to advise us of the changes in your availability at least 2 days before the delivery date, may make it difficult for us to make a timely change and if you are a part of multi point delivery, inconvenience other customers.   For more information double glazed change your schedule

The total cost of delivery is directly related to the sizes and number of double glazing items in your order. If any of your double glazed windows or doors exceed a certain level in either height or width, we must use a bigger truck, which will raise the cost of delivery, even if you have only a single double glzing item. The first delivery level is 4m wide; the second delivery level is 6m wide. Of course, we always stack the items in a most efficient way to save space.   Supplementary advice on double glazed sizes and dimentions

After the double glazed windows are delivered to your home or the construction site, ideally they should be installed as soon as possible, to minimise the risk of accidental damage. However, we understand that this may not be practical if there are other renovation or construction work being completed - in this case, it is best to store the double glazed window/ door frames and glass separately and in an area with limited access, so that the upvc window frames and insulated glass units experience the least movement possible.   Read more on double glazed handling and storage

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   Examine all the facts on double glazed safety page

Double Glazed Awning Windows allow the window sash to swing outward rather than inward or up and down, so they can be located in may places around the home and easily arranged next to other window types. The awning window is the ideal window type for homes in the temperate climate zone, or homes that are positioned to take advantage of natural ventilation or breeze. Double Glazed Awning windows are made with compression and weather seal and provide higher air-tightness, energy-efficiency and acoustic insulation than other window types such as sliding and double-hung windows. Double Glazed Awning windows have a variety of applications due to their versatility and durability, and are particularly attractive option for contemporary homes because our Awning windows are manufactured locally to an indisputably imposing standard, impressing even the most discerning clientele.   Continued on the double glazed awning window page

The Composite Door is gaining in popularity with great speed for clients wanting noise insulation, strength, durability and security. All our Composite Doors contain a solid interior, which is made with reinforced materials, allowing our clients to gain increased security over even a solid wooden door, and will no doubt keep the insurance provider pleased. Composite doors are extremely strong, so they don't buckle, dent or warp, because they are designed to look better and provide more security for a longer period, than wooden or glass alternatives, yet they are very price competitive. The surface contains a glass reinforced polymer material and will not fade or lose colour. Additional feature includes advanced properties that shield from the weather, to ensure you have value for money in a door that lasts for decades, not just a few years.   More info on double glazed composite door

Continuity, refinement and reflection of light will bring out the many benefits by the use of our Double Glazed Fixed Panels. They are cost efficient and offer the ultimum level of high performance in acoustic and noise insulation, since they are non-openable. Our approach deals with important aspects of architecture - the cultural and the natural environment. Combine together with other window and door types to allow the play of light and shadow in your home, or for breathtaking surrounding view, and improve the energy efficiency, sound insulation and comfort qualities in your home. Fixed panels have universal appeal and can be used in any style of home! They are environmentally friendly since they are recyclable and contribute to reduction in carbon emissions.   Examine all the facts on double glazed fixed window page

for a natural and continuous entry into the outdoor entertaining area, which defines any modern home, choose Window Factory Double Glazed Sliding Doors. Functional, intelligent and convenient are the defining characteristics of our Double Glazed Sliding Doors. All our doors are quipped with high quality hardware for effortless opening and closing enhance all these aspects. We combine efficient technology for Double Glazed Sliding Doors with sophisticated design creating that indispensable convenience for your home. Popular with contemporary homes, our Sliding system offers additional benefit of saving space and when used with mirrored glass, can even serve as a room divider for guest privacy.   Read more on double glazed sliding door

The Double Glazed Stacker Door has two or more (upto 6) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Doors, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Doors you need not worry about furniture placement or possible exterior obstacles. These doors feature ease of operation and maintenance, a universally appealing design that will complement any modern home.   More info on double glazed stacker door

All of your senses work to appreciate a building and its components and this involves time and space: thermal and acoustic and tactile sensations, as well as memories and associations. Uniquely designed windows can even bring about a whole repertoire of past experiences and future hopes, based on your emotions and tastes. Through compellingly perceptive rethinking of the configurations of members, joints and welding processes, we are able to manufacture almost any shape and size, only limited by your imagination! Ultimately, shape windows are a symbol of your creativity and individuality.   For supplementary material on double glazed shape window click here

Self sufficient and allowing for maximum natural ventilation, Double Glazed Stacker Windows slide and fold effortlessly demonstrating the refined taste of an intelligent consumer. Double Glazed Stacker Windows can create a vast amount of space along with an inviting contemporary character, and re-create a glass wall effect because they are not constrained to the same limitations of casement, awning and tilt & turn windows where the openings are restricted. The Double Glazed Stacker Window has two or more (upto six) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Windows, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Windows you need not worry about furniture placement or possible exterior obstacles. These windows feature ease of operation and maintenance, and a universally appealing design that will complement any modern home.   To obtain additional information on double glazed stacker window

A meticulously controlled work process allows increased speed and economies of scale advantage in production and assembly. The design elements in the classic Side Hinged Double Glazed windows are sometimes subdued, but fundamentally enriching - aesthetically and through improved comfort. The classic design allows to emerge important elements such as a strong sense of mass, structural legibility and strength with clear proportional relationships between solid and void. Side Hinged windows are similar to Casement windows, but open out and provide the highest possible acoustic and thermal insulation. Side Hinged windows are uncomplicated and cost-efficient, and when combined with our double glazed units, and offer exceptional improvements in performance when compared against ordinary aluminium or wooden windows. With architect's help, the Side Hinged Double Glazed windows will no doubt encourage inhabitants or users to gain architectural delight from their serendipitous journeys throughout the home.   For a detailed discussion on the subject of double glazed side hinged window click here

The Casement Double Glazed Door is essentially a single panel double glazed hinged door that has one panel swinging in or out. This style is our best performing Double Glazed Door against wind, rain, fire, and even snow, the casement style is energy efficient and practical, which will have an instant impact on your home. This product is suitable for both internal and external uses and is also available for specialised commercial and architectural applications.   For supplementary material on double glazed casement door click here

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   For more information double glazed french door

Elegant and attractive, yet practical, durable and energy efficient, we use German systems which offer quality and style that is simply superior. As the leading European manufacturers of uPVC window and door systems, out German suppliers enjoy an enviable reputation for quality and design. With decades of extensive experience in producing the highest quality windows and doors, you can rely on us to deliver exceptional performance windows and doors with a value for money that our competitors find difficult to challenge.   Extra information about double glazed versatility can be found here

Is the most cost effective option because the features of this type of glass are rather basic. Float glass refers to a completely flat plane of clear glass. The term float is derived from the production method, and this type of glass is also often referred to as flat glass.   To obtain additional information on double glazed float glass

Irrespective of the type of glass you choose for your windows and doors, you will be reassured of high quality through our warranty committment to you. All the glass we use in our windows and doors comply with Australian standards. We will repair or replace the insulated glass unit found to be defective within the applicable period and in accordance with the purchase contract.   Get all the facts on double glazed glass warranty

Hardware is an integral part of the window without which the window would not function, and would not open. Quality hardware is essential for smooth operation, especially if double glazing in involved, which can significantly add to the weight of the window or door and fracture any inferior hardware, rendering the window unsafe. After performing many repairs on windows supplied by our competitors, we decided to make our window hardware a point of difference. We sourced hardware among the worlds leading suppliers, for very specialized, high performance applications to ensure that our clients are not disappointed with any aspect of the window or door. Our accomplishment as leaders of innovative solutions for complicated or difficult projects, and our creative cooperation with window hardware suppliers, has created a upvc hardware combination of unsurpassed quality, tested to withstand min of 20,000 cycles and guarantees flawless operation for the users for many years.   Great suggestions and more on double glazed high quality hardware can be found here

The all-round customer-friendly double glazed products offer an enhanced appearance as well as superior fabrication ease and performance. Together, the advanced form and function of sliding window system ensure lasting high quality, simple installation and satisfied customers. The Rehau Euroslide Design can be used to make a wide variety of upvc sliding double glazed windows and doors. Three main categories of pvcu window and door design can be fabricated.   Additional information on double glazed euroslide door can be found at this location

With a changing environment, bushfires have noticably increased their ferocity leaving many families devasted. Take control and protect your home by choosing Upvc Double Glazed Windows and Doors which are non-combustible and self extinguishing. Upvc Double Glazed Windows and Doors are an excellent alternative to wood for those cusotmers who live in bushfire prone areas. In fact, one of the few homes to have survived the Marysville bushfire in Victoria had upvc windows, in addition to the upvc windows, pvc was extensively used in other parts of the home.   Examine all the facts on double glazed bushfire resistance page

The most important part of the installation procedure for double glazed windows and doors, comes before you even order your windows. It is critical that you measure your old window opening properly and accurately. Pvc double glazed windows and doors are custom-built and can't be returned if the size ordered was inaccurate. This is why for all replacement windows and doors and some new constructions, our trained technicians will take their own measurements before manufacture. All of our double glazed windows and doors are manufactured to a high accuracy, so ideally you should get the closest fit possible.   Additional information on double glazed measuring your window can be found at this location

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Great suggestions and more on double glazed prestigew t58 can be found here

Low-e glass brings out the best that technology has to offer for improving your views and comfort! A cool, metal oxide coating is applied to clear or tinted glass, so that the appearance and performance are the same regardless of glass thickness. Low-e glass is recommended by many energy efficiency experts as a result of high performance combined with aesthetics. Low-E glass typically cost about 15% more than ordinary glass, but they reduce energy use by as much as 30-50%, by using most of the heat gain in winter but keep the harmful UV rays out during the summer, and when used in insulated glass units - can have even better benefits.
For hot climates, low-E coating should be applied to the outside pane of glass. If the windows are designed to provide heat energy in the winter and keep heat inside the house typical of cold climates, the Low-E coating will maximise benefit by being on the inside pane of glass.   Additional information on double glazed low e glass can be found at this location

First impressions count and every effort has been taken to achieve the correct balance between form and functionality - visual appeal and practicality. From the strategic positioning of hardware, unrivalled surface finishing quality to the colour options - the Rehau Prestige Design leads the market in double glazed windows and door systems. Rehau is a German plastics manufacturer with world class facilities and unlimited polymer solutions. Get all the facts on double glazed profile systems.   For supplementary material on double glazed profile systems click here

Installation of Double Glazed Windows in new homes or buildings is usually performed by the builder and his team, however, we are prepared to quote and provide an installation service if required. Installation fee is calculated on a per item basis and depends on the size and quantity of the items. The installation quote ordinarily includes glazing, but we can also provide a quote for installation excluding glazing, or a glazing only installation - we are flexible and understand that client circumstances vary.   For a detailed discussion on the subject of double glazed new construction click here

Double Glazed Windows and Doors' focus is to keep the costs down - and this is transferred to the client in form of lower prices. Our staff are constantly maintaining and improving our processes for maximum automation and efficiency to maintain leadership and set high standards in the double glazing industry. In order to compete on price, Double Glazed Windows and Doors have created a lean business, and due to almost complete automation using high tech machinery, a considerably better class and value double-glazed product. Continued on the double glazed factory page.   For more information double glazed factory

Purchasing upvc double glazing is not simply a cosmetic improvement, it is about technical advancement, high performance, safety and security, so by having various of our vinyl double glazed products tested in a laboratory to Australian Standards and the building regulations, ensures your double glazed windows comply with the minimum expected from any manufacturer in Australia. In fact, the double glazed window products that were tested have been found to outperform the minimum levels, and sometimes even exceed these levels several times over. Supplementary advice on double glazed test reports.   Get all the facts on double glazed test reports

Installation of replacement double glazed windows and doors or for new constructions includes removal but not disposal of existing windows, and includes glazing, which involves fitting glass into the frame.
If you hired a builder to manage the installation, but they are unfamiliar with upvc, we provide consulting services to ensure the windows installation is trouble free.   To obtain additional information on double glazed replacement